Loyalty Express

Testimonials

If you would like to open a LoyaltyExpress account or learn more about how our services can help you exceed your customers' expectations, please contact us at 781-938-1175.

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  "LoyaltyExpress has been a major contributor to the successful launch of Independence Mortgage Group in 2007. The professionalism along with the direction and execution they provided regarding our marketing needs has been superb. The feedback we have received from our clients regarding the quality and content of the marketing pieces has helped create a positive and professional image for our company. Independence Mortgage Group has and continues to be successful as a result of our ongoing partnership with LoyaltyExpress."

  Jim Sullivan, Principal Independence Mortgage Group
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  "LoyaltyExpress retention programs deliver a significant return on our investment. I’m continuously challenged to deliver business development tools that work. With LoyaltyExpress, many of our loan officers successfully engage customers and secure repeat & referral business. The quality of the mailings and customization capabilities are excellent. LoyaltyExpress empowers our brand and book of business. And, they do all the work so we can focus on mortgages."

  Jim Schmidt, Sales Manager Poli Mortgage Group
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  "LoyaltyExpress provides us the resources to enhance the ongoing relationships that we have with our clients. This is a vital aspect to achieve success in today's market."

  Justin DiLisio, Regional Sales Manager American Trust Mortgage
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  "’Set it and forget it’ that’s how I describe my business success at company sales meetings. Everyone always wants to know why I’m constantly the top-performing business unit for a huge net branch – and the answer is the same: LoyaltyExpress! I’ve been working with LoyaltyExpress for over three years, and just as the market hits slump after slump, my phone keeps ringing! You see, with LoyaltyExpress, the gifts and cards keep going out. I set up a mandated, retention-marketing methodology that incorporates a 3-year gift & card program with every closed loan. And as a result, business keeps coming in. And the funny part is I forget about the cards, because I don’t have to do any of the work. It’s amazing. So you can see what I mean by “set it and forget it!” It’s the best business decision I’ve ever made."

  Christopher Long, President Golden Bear Mortgage Co.
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  "My customers rave about the closing gifts from LoyaltyExpress. And equally about the boutique greetings. I actually get calls from customers thanking me for the cards and hearing all the stories about how they are saved, framed, and shared – it’s powerful. But what LoyaltyExpress does better than any other company is artfully and articulately communicate important business messages. As a result, my customers, partners, and prospects immediately respond to the entire value proposition that I’m here to provide. And that’s a winning formula."

  Brian Comer, President Advanced Mortgage Services
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  "LoyaltyExpress generates a significant amount of revenue for me through their Past Customer Program and core 2-year gift & card program that I put all of my newly-funded customers on. I’m amazed by the number of calls I receive, and more, importantly, by the number of loans that result from staying in touch with my clients in such a professional manner. Plus, the LoyaltyExpress team couldn’t be more flexible, friendly, and professional."

  Jim Earl, Sales Manager Mortgage Master
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  "When I first met LoyaltyExpress at a tradeshow, I knew I had found the perfect marketing recipe for my business. The professionalism, quality, and automation – I couldn’t believe that I finally found it all – a marketing company that branded us instead of them. LoyaltyExpress helps us to step out of the box and differentiate ourselves in every market. It’s a huge return on investment and loan-officer morale."

  Stephen Tetzner, Vice President Homestar Mortgage
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  "I love having LoyaltyExpress for my business. It’s a great way to stay in touch with clients for a long period of time. I receive many calls thanking me for the gifts sent after closing. And, my realtors are very impressed that they are also kept in front of clients at no cost to them – it’s the icing on the cake in developing referral-relationships with partners. The Past Client list is also helpful when there are office or industry changes happening. It’s also great that we can adapt the thank-you gifts for individual clients when desired."

  Kim Gilbertson, Assistant Manager Mortgage Options of America, Inc.
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  "I have run my own referral-based company in Lexington, Massachusetts, for over 12 years. Over this time, I have worked with a number of marketing companies. LoyaltyExpress is the first company I've worked with whose approach is completely consistent with mine - always present yourself and your company in the most positive and professional manner possible.

  Whatever LoyaltyExpress does, they do it perfectly. The images, the messaging, the gift choices - they are always elegant and beautifully presented. As a direct result of LoyaltyExpress, my personal referral and repeat business has gone up significantly. The cards that we send not only get opened, they inspire clients to call me."

  Chris K. Smith, President Capstone Mortgage